For iPhone: Hold the top edge of your iPhone near the NFC chip on the cards to access the video message.

For Android: Make sure NFC is enabled in your settings, then hold the center of your phone near the NFC chip to access the video message.

For more detailed guidance, please visit our How to Tap guide.

No app is required! Just tap the Postcard [*] with a modern smartphone and open the notification to view the video message directly from your browser.

The Postcard [*] works with most modern smartphones equipped with NFC capabilities, including iPhone and Android devices. For details, check your device’s NFC settings.

NFC (Near-Field Communication) chips are small, wireless transmitters that enable devices like smartphones to communicate by being in close proximity. Our Postcards use these chips to store and transmit your video messages.

We ship domestically and internationally with standard processing times. If your order faces issues like major imperfections or software problems, reach out to us for assistance. You can find more details in our Shipping & Returns Policy.

Yes, we offer custom cards for special occasions or branding purposes. Reach out to us through the custom form, and we’ll get in touch to discuss your project.

Yes, your video messages are securely linked to the Postcard [*] using encrypted NFC technology. Each video message is accessed only through a unique, dynamic link that expires after a single tap.

If your card isn’t working, make sure your phone’s NFC feature is enabled and that your device is in close contact with the chip. If you still face issues, try disabling the camera app or charge your phone. For more help, visit our How to Tap guide or contact us at [email protected].